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Cannabis seed warranty
| Warranty case | Claim period | Compensation method | Warranty provider | Photo/Video required |
|---|---|---|---|---|
| Seed did not germinate (no root appeared) | 60 days from receipt | Warranty compensation / Compensation for next order | SmileSeeds shop | Accelerates claim review |
| Bonus seed did not germinate (no root appeared) | 60 days from receipt | Compensation for next order | SmileSeeds shop | Accelerates claim review |
| Seed sprouted but did not grow | 60 days from receipt | Compensation for next order | SmileSeeds shop | Accelerates claim review |
| Received package contents do not match order / package damaged during delivery | 30 days from receipt | Warranty compensation | SmileSeeds shop | Required |
| Male plants grew from feminized seeds | 1 year from receipt | Warranty compensation | SmileSeeds shop | Required |
| Hermaphrodite plants grew from seeds | 1 year from receipt | Compensation for next order | SmileSeeds shop | Required |
We hope that this table will help our customers familiarize themselves with the policy of warranty service in our store and give them more confidence in buying a quality product. If you have any questions or complaints, please do not hesitate to contact our support team, we are always ready to help you.